Effective Date: 25 February 2026 | Last Updated: 25 February 2026

App Name: FriendMapp | Developer: TeapotSoftware | Contact: teapotsoft@outlook.com | Jurisdiction: United Kingdom

Welcome to the Terms of Service for FriendMapp. This document will help you understand how you can use our services and what you can expect from us.

1. Introduction

These Terms govern:

the use of FriendMapp, and
any other related Agreement or legal relationship with the Owner

in a legally binding way. Capitalised words are defined in the relevant dedicated section of this document.

The User must read this document carefully.

Although the entire contractual relationship relating to these Products is entered into solely by the Owner and Users, Users acknowledge and agree that, where FriendMapp has been provided to them via the Apple App Store, Apple may enforce these Terms as a third-party beneficiary.

FriendMapp is provided by:

TeapotSoftware
United Kingdom

Owner contact email: teapotsoft@outlook.com

These Terms should be read in conjunction with our Privacy Policy and End User Licence Agreement, which are incorporated by reference into these Terms.

2. What the User Should Know at a Glance

Please note that some provisions in these Terms may only apply to certain categories of Users. In particular, certain provisions may only apply to Consumers or to those Users that do not qualify as Consumers. Such limitations are always explicitly mentioned within each affected clause. In the absence of any such mention, clauses apply to all Users.
The right of withdrawal only applies to European Consumers.
Usage of FriendMapp and the Service is age-restricted, as detailed in the relevant section of this document.
FriendMapp uses automatic renewal for Product subscriptions. Information about the (a) renewal period, (b) termination details, and (c) termination notice can be found in the relevant section of these Terms.
FriendMapp offers a 14-day free trial of Premium features for all new users. No payment information is required during the trial, and the trial does not convert into a paid subscription automatically.

3. Medical and Health Disclaimer

The information provided by FriendMapp is for general informational and educational purposes only and is not intended as, and shall not be understood or construed as, medical advice, diagnosis, or treatment.

FriendMapp is a personal relationship management tool that may surface insights about your social interactions and relationship patterns. These insights are not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition, including mental health and emotional wellbeing.

Never disregard professional medical advice or delay in seeking it because of something you have read or tracked in FriendMapp. If you think you may have a medical emergency, call your doctor or emergency services immediately.

We do not recommend or endorse any specific tests, physicians, products, procedures, opinions, or other information that may be mentioned in FriendMapp. Reliance on any information provided by FriendMapp is solely at your own risk.

4. Description of the Service

4.1. FriendMapp is a personal relationship CRM that helps users stay in touch with the people who matter. Features include contact management, interaction logging, smart reminders, visual relationship maps (Orbital View, Constellation View, Globe View, Cluster View), and a social calendar.

4.2. The App provides:

(a) Contact management with extended metadata (name, phone numbers, email addresses, birthdays, nicknames, interests, notes, importance ratings, and engagement tiers: Active, Steady, Casual, and Stay-in-touch).

(b) Interaction logging to track when and how you communicate with your contacts, including call, text, in-person, social media, email, and other interaction types.

(c) Smart and fixed reminders to prompt you to reach out to contacts based on your preferred frequency or learned communication patterns.

(d) Birthday reminders with configurable advance notification (same day, 1 day, 3 days, 1 week, or 2 weeks before).

(e) Visual relationship maps including Orbital View, Constellation View, Globe View, and Cluster View.

(f) Tags, groups, and connections for organising your contacts and visualising relationships between them.

(g) Data export in JSON and CSV formats (Premium feature; free for GDPR data portability requests).

(h) Phone contact import from your device address book (manual, with your explicit permission).

(i) Push notifications for reminders, birthdays, and milestones (Premium feature).

(j) Referral programme and gift features for sharing premium access with friends.

(k) Multi-channel communication launch (WhatsApp, Telegram, SMS, phone, email, and others) directly from contact profiles.

(l) Shareable friendship artifacts (milestone cards, orbital screenshots, Friendship Wrapped reports).

(m) Social calendar for tracking events, meetups, and important dates with your contacts.

4.3. The App is designed exclusively for personal use. It is not intended for commercial, sales, marketing, or business CRM purposes.

5. Terms of Use

Unless otherwise specified, the terms of use detailed in this section apply generally when using FriendMapp.

Single or additional conditions of use or access may apply in specific scenarios and in such cases are additionally indicated within this document.

By using FriendMapp, Users confirm to meet the following requirements:

There are no restrictions for Users in terms of being Consumers or Business Users.
Users must be older than 13. In jurisdictions where the age of digital consent is higher than 13 (up to 16 in certain EEA countries), Users must meet the applicable age requirement or have verifiable parental or guardian consent.
Users are not located in a country that is subject to a U.S. government embargo, or that has been designated by the U.S. government as a "terrorist-supporting" country.
Users are not listed on any U.S. government list of prohibited or restricted parties.
Users are not located in a sanctioned territory designated by an authority that the Owner is directly or indirectly subject to.

5.1. Account Registration

To use the Service, Users must register or create a User account, providing all required data or information in a complete and truthful manner. Failure to do so will cause unavailability of the Service.

Users may create an account using one of the following methods:

Email address and password
Apple Sign-In (social OAuth)
Google Sign-In (social OAuth)

Users are responsible for keeping their login credentials confidential and safe. For this reason, Users are also required to choose passwords that meet the highest standards of strength permitted by FriendMapp.

By registering, Users agree to be fully responsible for all activities that occur under their username and password. Users are required to immediately and unambiguously inform the Owner via the contact details indicated in this document if they think their personal information, including but not limited to User accounts, access credentials, or personal data, have been violated, unduly disclosed, or stolen.

Conditions for Account Registration

Registration of User accounts on FriendMapp is subject to the conditions outlined below. By registering, Users agree to meet such conditions.

Accounts registered by bots or any other automated methods are not permitted.
Unless otherwise specified, each User must register only one account.
Unless explicitly permitted, a User account may not be shared with other persons.

Account Termination

Users can terminate their account and stop using the Service at any time by:

Using the in-app account deletion feature (Settings > Account > Delete Account). Upon initiating deletion, the account enters a 30-day grace period during which it is deactivated but data is retained. The User may reactivate within the grace period by signing back in. After 30 days, all data is permanently and irreversibly deleted in accordance with the Privacy Policy.
Directly contacting the Owner at the contact details provided in this document.

Account Suspension and Deletion

The Owner reserves the right, at its sole discretion, to suspend or delete at any time and without notice, User accounts that it deems inappropriate, offensive, or in violation of these Terms.

The suspension or deletion of User accounts shall not entitle Users to any claims for compensation, damages, or reimbursement.

The suspension or deletion of accounts due to causes attributable to the User does not exempt the User from paying any applicable fees or prices.

Multi-Device Access

Users may use FriendMapp on multiple devices simultaneously by signing in with the same account. All data synchronises across devices via the cloud in real time. There is no device limit.

5.2. Content on FriendMapp

Unless where otherwise specified or clearly recognisable, all content available on FriendMapp is owned or provided by the Owner or its licensors.

The Owner undertakes its utmost effort to ensure that the content provided on FriendMapp infringes no applicable legal provisions or third-party rights. However, it may not always be possible to achieve such a result. In such cases, without prejudice to any legal prerogatives of Users to enforce their rights, Users are kindly asked to preferably report related complaints using the contact details provided in this document.

Rights Regarding Content on FriendMapp -- All Rights Reserved

The Owner holds and reserves all intellectual property rights for any such content.

Users may not, therefore, use such content in any way that is not necessary or implicit in the proper use of the Service.

In particular, but without limitation, Users may not copy, download, share (beyond the limits set forth below), modify, translate, transform, publish, transmit, sell, sublicence, edit, transfer/assign to third parties or create derivative works from the content available on FriendMapp, nor allow any third party to do so through the User or their device, even without the User's knowledge.

Where explicitly stated on FriendMapp, the User may download, copy, and/or share some content available through FriendMapp for its sole personal and non-commercial use and provided that the copyright attributions and all the other attributions requested by the Owner are correctly implemented.

Any applicable statutory limitation or exception to copyright shall stay unaffected.

5.3. Content Provided by Users

The Owner allows Users to upload, share, or provide their own content to FriendMapp.

By providing content to FriendMapp, Users confirm that they are legally allowed to do so and that they are not infringing any statutory provisions and/or third-party rights.

Rights Regarding Content Provided by Users

Users acknowledge and accept that by providing their own content on FriendMapp they grant the Owner a non-exclusive, fully paid-up, and royalty-free licence to process such content solely for the operation and maintenance of FriendMapp as contractually required.

To the extent permitted by applicable law, Users waive any moral rights in connection with content they provide to FriendMapp.

Users acknowledge, accept, and confirm that all content they provide through FriendMapp is provided subject to the same general conditions set forth for content on FriendMapp.

User Data Ownership

Users retain full ownership of all Content they create, upload, or store in FriendMapp. The Owner does not claim any ownership rights over User Content.

Data Portability

Users may export their data at any time using the in-app export feature (Settings > Data > Export Data). Premium subscribers can export in JSON or CSV format. A download link is generated with a 1-hour expiry. For GDPR data portability requests, export is provided free of charge regardless of subscription tier.

Liability for Provided Content

Users are solely liable for any content they upload, post, share, or provide through FriendMapp. Users acknowledge and accept that the Owner does not filter or moderate such content.

However, the Owner reserves the right to remove, delete, or block such content at its own discretion and, without prior notice, to deny the uploading User access to FriendMapp:

upon becoming aware of any (alleged) violation of these Terms, any third-party rights, or applicable law, based on such content;
if a notice of infringement of intellectual property rights is received;
if a notice of violation of a third party's privacy, including their intimate privacy, is received;
upon order of a public authority; or
where the Owner is made aware that the content, while being accessible via FriendMapp, may represent a risk for Users, third parties, and/or the availability of the Service.

The removal, deletion, or blocking of content shall not entitle Users that have provided such content or that are liable for it, to any claims for compensation, damages, or reimbursement.

Users agree to hold the Owner harmless from and against any claim asserted and/or damage suffered due to content they provided to or provided through FriendMapp.

Removal of Content from Parts of FriendMapp Available Through the App Store

If the reported content is deemed objectionable, it will be removed within 24 hours and the User who provided the content will be barred from using the Service.

5.4. Access to External Resources

Through FriendMapp, Users may have access to external resources provided by third parties. Users acknowledge and accept that the Owner has no control over such resources and is therefore not responsible for their content and availability.

Conditions applicable to any resources provided by third parties, including those applicable to any possible grant of rights in content, result from each such third parties' terms and conditions or, in the absence of those, applicable statutory law.

FriendMapp provides shortcuts to launch communication with your contacts via third-party platforms such as WhatsApp, Telegram, SMS, phone, and email. The Owner does not integrate with, access, or control these communication platforms. The Owner merely constructs a URL or intent to open the relevant platform. Your use of those platforms is governed entirely by their own terms and policies.

5.5. API Usage Terms

Users may access their data relating to FriendMapp via the Application Program Interface (API). Any use of the API, including use of the API through a third-party product/service that accesses FriendMapp, is bound by these Terms and, in addition, by the following specific terms:

The User expressly understands and agrees that the Owner bears no responsibility and shall not be held liable for any damages or losses resulting from the User's use of the API or their use of any third-party products/services that access data through the API.

6. Acceptable Use Policy

FriendMapp and the Service may only be used within the scope of what they are provided for, under these Terms and applicable law.

Users are solely responsible for making sure that their use of FriendMapp and/or the Service violates no applicable law, regulations, or third-party rights.

Therefore, the Owner reserves the right to take any appropriate measure to protect its legitimate interests including by denying Users access to FriendMapp or the Service, terminating contracts, reporting any misconduct performed through FriendMapp or the Service to the competent authorities -- such as judicial or administrative authorities -- whenever Users engage or are suspected to engage in any of the following activities:

violate laws, regulations, and/or these Terms;
infringe any third-party rights;
considerably impair the Owner's legitimate interests;
offend the Owner or any third party.

In addition, Users shall not:

(a) Abuse the Service. Use FriendMapp for mass marketing, unsolicited communications, spam, or any form of commercial solicitation to their contacts.

(b) Reverse engineer. Decompile, disassemble, reverse engineer, or attempt to derive the source code of FriendMapp or any part thereof, except to the extent expressly permitted by applicable law.

(c) Scrape or extract data. Use automated scripts, bots, crawlers, or other automated means to access, scrape, or extract data from FriendMapp or its servers.

(d) Circumvent restrictions. Attempt to bypass, disable, or circumvent any security, access control, rate limiting, subscription enforcement, or usage restriction mechanisms in FriendMapp.

(e) Interfere with the Service. Introduce viruses, malware, or other harmful code; overload or disrupt FriendMapp's servers or infrastructure; or interfere with other users' access to the Service.

(f) Impersonate others. Create an account using another person's identity or credentials without their permission.

(g) Abuse the referral programme. Create multiple accounts, use disposable email addresses, or engage in any other scheme to artificially generate referral rewards. Self-referrals are expressly prohibited.

(h) Redistribute or resell. Redistribute, sublicence, resell, or make FriendMapp available to third parties, whether for profit or otherwise.

(i) Misuse API access. Access FriendMapp's backend APIs directly (outside of the App) without prior written authorisation from TeapotSoftware.

Prohibition of Child Sexual Abuse and Exploitation

Creating, uploading, or distributing content that facilitates the exploitation or abuse of children is expressly prohibited. Such activities include all child sexual abuse materials.

7. Subscription Terms

7.1 Free Tier

7.1.1. FriendMapp offers a Free Tier that includes the following:

(a) Unlimited contacts (view-only beyond the reminder limit).

(b) Up to 15 contacts with active reminders.

(d) Manual interaction logging.

(e) Multi-channel communication launch (WhatsApp, Telegram, SMS, phone, email, and others).

(f) Basic tags and groups.

(g) Birthday display (without push notifications).

(h) Extended contact metadata (nicknames, interests, social links, notes).

(i) One-time phone contact import.

(j) Shareable friendship artifacts (milestone cards, orbital screenshots).

(k) Referral programme participation and inner circle invites.

7.2 Premium Subscription

7.2.1. The Premium subscription includes everything in the Free Tier, plus:

(a) Unlimited contacts with active reminders.

(b) Push notification reminders (birthday and check-in).

(d) Background contact re-sync (automatic periodic check for new device contacts).

(e) Data export in CSV and JSON formats.

(f) Custom constellation themes.

(g) Full Friendship Wrapped reports (multi-slide annual and quarterly report).

(h) Priority support.

7.3 Pricing

7.3.1. Premium is available at the following price points:

Plan	Price	Notes
Monthly	$2.99 per month	Cancel anytime
Annual	$19.99 per year	Approximately $1.67 per month (44% savings)
Lifetime	$79.99 one-time payment	Limited to the first 500 users at launch

7.3.2. All prices are in United States Dollars (USD) and may vary by region due to local app store pricing tiers. Prices are inclusive of applicable taxes as determined by the Apple App Store or Google Play Store.

7.4 Billing

7.4.1. All payments are processed through the Apple App Store (for iOS) or Google Play Store (for Android). We do not directly collect, process, or store your payment information (credit card numbers, billing addresses, or bank account details).

7.4.2. Monthly and annual subscriptions automatically renew at the end of each billing period unless cancelled at least 24 hours before the end of the current period.

7.4.3. Lifetime purchases are a one-time payment and do not recur.

7.5 Subscriptions Handled via Apple Account

Users may subscribe to a Product using the Apple Account associated with their Apple App Store account by using the relevant process on FriendMapp. When doing so, Users acknowledge and accept that:

any payment due shall be charged to their Apple Account;
subscriptions are automatically renewed for the same duration unless the User cancels at least 24 hours before the current period expires;
any and all fees or payments due for renewal will be charged within 24 hours before the end of the current period;
subscriptions can be managed or cancelled in the Users' Apple App Store account settings.

The above shall prevail upon any conflicting or diverging provision of these Terms.

7.6 Automatic Renewal of Fixed-Term Subscriptions

Subscriptions are automatically renewed through the payment method that the User chose during purchase.

The renewed subscription will last for a period equal to the original term.

The User shall receive a reminder of the upcoming renewal with reasonable advance, outlining the procedure to be followed in order to cancel the automatic renewal.

7.7 Cancellation

7.7.1. You may cancel your subscription at any time through your device's app store:

iOS: Settings > Apple ID > Subscriptions > FriendMapp > Cancel
Android: Play Store > Payments & Subscriptions > Subscriptions > FriendMapp > Cancel

Recurring subscriptions may also be terminated at any time by sending a clear and unambiguous termination notice to the Owner using the contact details provided in this document.

If the notice of termination is received by the Owner before the subscription renews, the termination shall take effect as soon as the current period is completed.

7.7.2. Upon cancellation:

(a) You retain access to Premium features until the end of your current billing period.

(b) At the end of the billing period, your account reverts to the Free Tier.

(d) If you have more than 15 contacts with active reminders, reminders are paused for contacts beyond the Free Tier limit. You may choose which contacts retain active reminders, or they are prioritised by most recent interaction.

7.8 Refunds

7.8.1. Refund policies are governed by the Apple App Store and Google Play Store. We do not process refunds directly. To request a refund:

iOS: Visit https://reportaproblem.apple.com
Android: Visit https://support.google.com/googleplay/answer/2479637

7.8.2. We will cooperate with app store refund investigations when contacted by Apple or Google.

7.9 Price Changes

7.9.1. We reserve the right to change subscription prices at any time. Price changes for existing subscribers will take effect at the start of the next billing period following reasonable notice (at least 30 days).

7.9.2. You will be notified of price changes via the App or by email. If you do not agree with a price change, you may cancel your subscription before the new price takes effect.

7.10 Restore Purchases

7.10.1. If you reinstall the App or switch devices, you can restore your subscription by navigating to Settings > Subscription > Restore Purchase. This syncs your entitlements with the Apple App Store or Google Play Store via RevenueCat.

8. Free Trial and Referral Programme

8.1 Free Trial

8.1.1. All new users receive a 14-day free trial of Premium features upon account creation. No payment information is required during the trial.

8.1.2. The trial period shall end automatically and shall not convert into any paid Product unless the User actively purchases such paid Product.

8.1.3. At the end of the trial:

(a) If you subscribe to a paid plan, your Premium access continues uninterrupted.

(b) If you do not subscribe, your account reverts to the Free Tier. No charges are incurred.

8.2 Referral Programme

8.2.1. You can extend your trial and earn free Premium access by referring friends:

(a) Trial extension. Each successful referral (a friend who signs up using your referral code) extends your trial by 7 days, up to a maximum of 90 total trial days.

(b) Premium rewards. Both you and your friend receive 1 free month of Premium upon a successful referral conversion. You can earn up to 6 months of free Premium through referrals.

8.2.2. Referral codes must be entered during account creation by the referred user. Retroactive application of referral codes is not supported.

8.2.3. Self-referrals (creating multiple accounts to generate referral rewards) are prohibited and will result in forfeiture of earned rewards and potential account suspension.

8.3 Gift Premium

8.3.1. Premium subscribers may purchase a 1-month Premium gift for $1.99, redeemable by any FriendMapp user (new or existing).

8.3.2. Gift codes are valid for 90 days from purchase. Unredeemed gift codes are non-refundable after purchase.

8.3.3. Gift redemption links can be shared via SMS, WhatsApp, email, AirDrop, or any other sharing method.

9. Terms and Conditions of Sale

9.1 Paid Products

Some of the Products provided on FriendMapp, as part of the Service, are provided on the basis of payment.

The fees, duration, and conditions applicable to the purchase of such Products are described in Section 7 (Subscription Terms) and in the dedicated sections of FriendMapp.

9.2 Purchasing Process

All purchases of FriendMapp Premium subscriptions must be made via a third-party app store (Apple App Store or Google Play Store). To access such purchases, Users must follow the instructions provided on the relevant online store, which may vary depending on the particular device in use.

Unless otherwise specified, purchases done via third-party online stores are also subject to such third parties' terms and conditions, which, in case of any inconsistency or conflict, shall always prevail upon these Terms.

Users purchasing through such third-party online stores must therefore read such terms and conditions of sale carefully and accept them.

9.3 Prices

Users are informed during the purchasing process and before order submission about any fees, taxes, and costs that they will be charged.

Prices on FriendMapp are displayed either exclusive or inclusive of any applicable fees, taxes, and costs, depending on the section the User is browsing.

9.4 Methods of Payment

All payments are independently processed through third-party services (Apple App Store and Google Play Store). Therefore, FriendMapp does not collect any payment information -- such as credit card details -- but only receives a notification once the payment has been successfully completed.

If a payment through the available methods fails or is refused by the payment service provider, the Owner shall be under no obligation to fulfil the purchase order.

9.5 Delivery of Digital Content

FriendMapp is delivered as a mobile application via the Apple App Store and Google Play Store. Upon successful purchase of a subscription, Premium features are activated within the App immediately.

Users acknowledge and accept that in order to use FriendMapp, the intended device(s) and its respective software (including operating systems) must be legal, commonly used, up-to-date, and consistent with current market standards. FriendMapp requires iOS 16.0 or later, or Android 10 or later.

Users acknowledge and accept that the ability to use the purchased Product may be limited in time and space.

9.6 Retention of Usage Rights

Users do not acquire any rights to use the purchased Product until the total purchase price is received by the Owner.

9.7 Termination for Cause and/or Impossibility of Performance

The Owner expressly reserves the right to terminate the contract effective immediately for cause and/or impossibility of performance -- such as, for instance, orders from public authorities, breach against statutory law or infringement of third-party rights, actual or impending insolvency, inappropriate use of FriendMapp.

In particular, the Owner may terminate the contract with immediate effect should the User be a sanctioned person or entity, or be based in a sanctioned territory designated by an authority that the Owner is directly or indirectly subject to.

9.8 Statutory Rights of Termination

Any mandatory statutory rights of termination set out by applicable law shall remain unaffected.

9.9 Provision of Personal Data

To access or receive some of the Products provided via FriendMapp as part of the Service, Users may be required to provide their personal data as indicated on FriendMapp. If the User withdraws consent to the processing of personal data required for the provision of the Service, the Owner reserves the right to terminate the contract with the User.

10. User Rights

10.1 Right of Withdrawal (EU Consumers)

Unless exceptions apply, the User may be eligible to withdraw from the contract within the period specified below (generally 14 days), for any reason and without justification. Users can learn more about the withdrawal conditions within this section.

Who the Right of Withdrawal Applies To

Unless any applicable exception is mentioned below, Users who are European Consumers are granted a statutory withdrawal right under EU rules, to withdraw from contracts entered into online (distance contracts) within the specified period applicable to their case, for any reason and without justification.

Users that do not fit this qualification cannot benefit from the rights described in this section. The Consumer shall only be liable to the Seller for any diminution in the value of the goods resulting from handling the goods in a manner other than that necessary to acquaint him with the nature, characteristics, and functionality of the goods.

Exercising the Right of Withdrawal

To exercise their right of withdrawal, Users must send to the Owner an unequivocal statement of their intention to withdraw from the contract.

To this end, Users may use the model withdrawal form available from within the "Definitions and Legal References" section of this document. Users are, however, free to express their intention to withdraw from the contract by making an unequivocal statement in any other suitable way. In order to meet the deadline within which they can exercise such right, Users must send the withdrawal notice before the withdrawal period expires.

When does the withdrawal period expire?

Regarding the purchase of a service, the withdrawal period expires 14 days after the day that the contract is entered into, unless the User has waived the withdrawal right.
In case of purchase of a digital content not supplied in a tangible medium, the withdrawal period expires 14 days after the day that the contract is entered into, unless the User has waived the withdrawal right.

Effects of Withdrawal

Users who correctly withdraw from a contract will be reimbursed by the Owner for all payments made to the Owner, including, if any, those covering the costs of delivery.

However, any additional costs resulting from the choice of a particular delivery method other than the least expensive type of standard delivery offered by the Owner will not be reimbursed.

Such reimbursement shall be made without undue delay and, in any event, no later than 14 days from the day on which the Owner is informed of the User's decision to withdraw from the contract. Unless otherwise agreed with the User, reimbursements will be made using the same means of payment as used to process the initial transaction. In any event, the User shall not incur any costs or fees as a result of such reimbursement.

...on the purchase of services

Where a User exercises the right of withdrawal after having requested that the service be performed before the withdrawal period expires, the User shall pay to the Owner an amount which is in proportion to the part of service provided.

Such payment shall be calculated based on the fee contractually agreed upon, and be proportional to the part of service provided until the time the User withdraws, compared with the full coverage of the contract.

10.2 UK User Rights

Right to Cancel

Unless exceptions apply, Users who are Consumers in the United Kingdom have a legal right of cancellation under UK law and may be eligible to withdraw from contracts made online (distance contracts) within the period specified below (generally 14 days), for any reason and without justification.

Users that do not qualify as Consumers cannot benefit from the rights described in this section. Users can learn more about the cancellation conditions within this section.

Exercising the Right to Cancel

To exercise their right to cancel, Users must send to the Owner an unequivocal statement of their intention to withdraw from the contract. To this end, Users may use the model withdrawal form available from within the "Definitions and Legal References" section of this document. Users are, however, free to express their intention to withdraw from the contract by making an unequivocal statement in any other suitable way. In order to meet the deadline within which they can exercise such right, Users must send the withdrawal notice before the cancellation period expires.

When does the cancellation period expire?

Regarding the purchase of a service, the cancellation period expires 14 days after the day that the contract is entered into, unless the User has waived the right to cancel.
In case of purchase of a digital content not supplied in a tangible medium, the cancellation period expires 14 days after the day that the contract is entered into, unless the User has waived the right to cancel.

Effects of Cancellation

Users who correctly withdraw from a contract will be reimbursed by the Owner for all payments made to the Owner, including, if any, those covering the costs of delivery.

However, any additional costs resulting from the choice of a particular delivery method other than the least expensive type of standard delivery offered by the Owner will not be reimbursed.

...on the purchase of services

Where a User exercises the right to cancel after having requested that the service be performed before the cancellation period expires, the User shall pay to the Owner an amount which is in proportion to the part of service provided.

10.3 Brazilian User Rights

Right of Regret

Unless an applicable exception is stated below, Users who are Consumers in Brazil have a legal right of regret under Brazilian law. This means that the Consumer has the right to withdraw from contracts made online (distance contracts or any contract signed away from business premises) within seven (7) days of the date the contract was entered into or the receipt of the product or service, for any reason and without justification. Users that do not qualify as Consumers cannot benefit from the rights described in this section. The right of regret may be exercised by the Consumer via contact channels listed at the beginning of this document and in accordance with the guidelines in this section.

Exercising the Right of Regret

To exercise their right of regret, Users must send to the Owner an unequivocal statement of their intention to withdraw from the contract. To this end, Users may use the model withdrawal form available from within the "Definitions and Legal References" section of this document. Users are, however, free to express their intention to withdraw from the contract by making an unequivocal statement in any other suitable way. In order to meet the deadline within which they can exercise such right, Users must send the regret notice before the regret period expires.

When does the regret period expire?

Regarding the purchase of a service, the regret period expires seven (7) days after the day that the contract is entered into and only if the service has not yet been provided.
In the event of the purchase of digital content, the regret period expires seven (7) days after the day that the contract is entered into and only if the digital content has not yet been provided and integrated into the Consumer's device.

Effects of Regret

Users who correctly withdraw from a contract will be reimbursed by the Owner for all payments made to the Owner, including, if any, those covering the costs of delivery.

However, any additional costs resulting from the choice of a particular delivery method other than the least expensive type of standard delivery offered by the Owner will not be reimbursed.

Such reimbursement shall be made without undue delay and, in any event, no later than 14 days from the day on which the Owner is informed of the User's decision to withdraw from the contract or the actual return of the product, whichever occurs later. Unless otherwise agreed with the User, reimbursements will be made using the same means of payment as used to process the initial transaction. In any event, the User shall not incur any costs or fees as a result of such reimbursement.

...on the purchase of services

Where a User exercises the right of regret after having requested that the service be performed before the regret period expires, the User shall pay to the Owner an amount which is in proportion to the part of the service provided.

Such payment shall be calculated based on the fee contractually agreed upon, and be proportional to the part of service provided until the time the User withdraws.

11. Guarantees

11.1 Legal Guarantee of Conformity for Digital Products Under EU Law

Under EU law, for a minimum period of 2 years from delivery or, in case of Digital Products supplied continuously for more than 2 years, for the entire supply period, traders guarantee conformity of the Digital Products they provide to Consumers.

Where Users qualify as European Consumers, the legal guarantee of conformity applies to the Digital Products available on FriendMapp in accordance with the laws of the country of their habitual residence.

National laws of such country may grant Users broader rights.

11.2 Conformity to Contract for Consumers in the United Kingdom

Users in the United Kingdom qualifying as Consumers have a right to receive goods that are in conformity with the contract, in accordance with the Consumer Rights Act 2015.

11.3 Legal Guarantee of Conformity for Goods for Consumers in Brazil

The legal guarantee applicable to goods sold by FriendMapp (both physical and digital) complies with the following terms, according to the Consumer Protection Code:

non-durable goods shall have a thirty-day (30-day) guarantee; and
durable goods shall have a ninety-day (90-day) guarantee.

The warranty period starts from the date of goods delivery.

The warranty is not applicable in cases of misuse, natural events, or if it has been subjected to any maintenance other than that provided by FriendMapp. The warranty may be claimed through the contact channels provided by FriendMapp. The Owner shall bear the costs of shipping the goods for technical assessment, if necessary. The Owner, at its own discretion, may also offer a contractual warranty in addition to the legal warranty. The regulations applicable to contractual warranties can be found in the specifications provided by FriendMapp. If no such information is provided, only the statutory provisions shall apply.

11.4 Legal Guarantee of Conformity for Services for Consumers in Brazil

The legal guarantee applicable to services sold by FriendMapp complies with the following terms, according to the Consumer Protection Code:

non-durable services shall have a thirty-day (30-day) guarantee; and
durable services shall have a ninety-day (90-day) guarantee.

The warranty period starts from the end of the performance of services.

The warranty is not applicable in cases of service misuse, natural events, or if it has been subjected to any maintenance other than that provided by FriendMapp. The warranty may be claimed through the contact channels provided by FriendMapp. If applicable, the Owner shall bear the costs of shipping any goods for technical assessment. The Owner, at its own discretion, may also offer a contractual warranty in addition to the legal warranty. The regulations applicable to contractual warranties can be found in the specifications provided by FriendMapp. If no such information is provided, only the statutory provisions shall apply.

12. Liability and Indemnification

Unless otherwise explicitly stated or agreed with Users, the Owner's liability for damages in connection with the execution of the Agreement shall be excluded, limited, and/or reduced to the maximum extent permitted by applicable law.

12.1 Indemnification

The User agrees to indemnify and hold the Owner and its subsidiaries, affiliates, officers, directors, agents, co-branders, partners, and employees harmless from and against any claim or demand -- including but not limited to lawyer's fees and costs -- made by any third party due to or in relation with any culpable violation of these Terms, third-party rights, or statutory provisions connected to the use of the Service by the User or its affiliates, officers, directors, agents, co-branders, partners, and employees, to the extent allowed by applicable law.

12.2 Limitation of Liability

Unless otherwise explicitly stated and without prejudice to mandatory law, Users shall have no right to claim damages against the Owner (or any natural or legal person acting on its behalf).

This does not apply to damages to life, health, or physical integrity, damages resulting from the breach of material contractual obligations such as any obligation strictly necessary to achieve the purpose of the contract, and/or damages resulting from intent or gross negligence, as long as FriendMapp has been appropriately and correctly used by the User.

Unless damages have been caused by way of intent or gross negligence, or they affect life, health, or physical integrity, the Owner shall only be liable to the extent of typical and foreseeable damages at the moment the contract was entered into.

12.3 Cap on Liability

To the maximum extent permitted by applicable law, the Owner's total aggregate liability to the User for all claims arising out of or relating to these Terms or the User's use of FriendMapp shall not exceed the greater of:

(a) the total amount the User has paid to the Owner for FriendMapp in the 12 months immediately preceding the event giving rise to the claim; or

(b) fifty United States Dollars (USD $50.00).

12.4 Exceptions to Limitation

Nothing in these Terms excludes or limits the Owner's liability for:

(a) Death or personal injury caused by the Owner's negligence.

(b) Fraud or fraudulent misrepresentation.

(c) Any other liability that cannot be excluded or limited under applicable law, including under the Consumer Rights Act 2015 (UK).

12.5 Australian Users

Limitation of Liability

Nothing in these Terms excludes, restricts, or modifies any guarantee, condition, warranty, right, or remedy which the User may have under the Competition and Consumer Act 2010 (Cth) or any similar state and territory legislation and which cannot be excluded, restricted, or modified (non-excludable right). To the fullest extent permitted by law, the Owner's liability to the User, including liability for a breach of a non-excludable right and liability which is not otherwise excluded under these Terms, is limited, at the Owner's sole discretion, to the re-performance of the services or the payment of the cost of having the services supplied again.

12.6 US Users

Disclaimer of Warranties

FriendMapp is provided strictly on an "as is" and "as available" basis. Use of the Service is at Users' own risk. To the maximum extent permitted by applicable law, the Owner expressly disclaims all conditions, representations, and warranties -- whether express, implied, statutory, or otherwise, including, but not limited to, any implied warranty of merchantability, fitness for a particular purpose, or non-infringement of third-party rights. No advice or information, whether oral or written, obtained by the User from the Owner or through the Service will create any warranty not expressly stated herein.

Without limiting the foregoing, the Owner, its subsidiaries, affiliates, licensors, officers, directors, agents, co-branders, partners, suppliers, and employees do not warrant that the content is accurate, reliable, or correct; that the Service will meet Users' requirements; that the Service will be available at any particular time or location, uninterrupted or secure; that any defects or errors will be corrected; or that the Service is free of viruses or other harmful components. Any content downloaded or otherwise obtained through the use of the Service is downloaded at Users' own risk and Users shall be solely responsible for any damage to Users' computer system or mobile device or loss of data that results from such download or Users' use of the Service.

The Owner does not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the Service or any hyperlinked website or service, and the Owner shall not be a party to or in any way monitor any transaction between Users and third-party providers of products or services.

The Service may become inaccessible or it may not function properly with Users' web browser, mobile device, and/or operating system. The Owner cannot be held liable for any perceived or actual damages arising from Service content, operation, or use of this Service.

Federal law, some states, and other jurisdictions do not allow the exclusion and limitations of certain implied warranties. The above exclusions may not apply to Users. This Agreement gives Users specific legal rights, and Users may also have other rights which vary from state to state. The disclaimers and exclusions under this agreement shall not apply to the extent prohibited by applicable law.

Limitations of Liability

To the maximum extent permitted by applicable law, in no event shall the Owner, and its subsidiaries, affiliates, officers, directors, agents, co-branders, partners, suppliers, and employees be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data, or other intangible losses, arising out of or relating to the use of, or inability to use, the Service; and any damage, loss, or injury resulting from hacking, tampering, or other unauthorised access or use of the Service or User account or the information contained therein; any errors, mistakes, or inaccuracies of content; personal injury or property damage, of any nature whatsoever, resulting from User access to or use of the Service; any unauthorised access to or use of the Owner's secure servers and/or any and all personal information stored therein; any interruption or cessation of transmission to or from the Service; any bugs, viruses, trojan horses, or the like that may be transmitted to or through the Service; any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Service; and/or the defamatory, offensive, or illegal conduct of any User or third party.

In no event shall the Owner, and its subsidiaries, affiliates, officers, directors, agents, co-branders, partners, suppliers, and employees be liable for any claims, proceedings, liabilities, obligations, damages, losses, or costs in an amount exceeding the amount paid by User to the Owner hereunder in the preceding 12 months, or the period of duration of this agreement between the Owner and User, whichever is shorter.

This limitation of liability section shall apply to the fullest extent permitted by law in the applicable jurisdiction whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if the User has been advised of the possibility of such damage.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, therefore the above limitations or exclusions may not apply to the User. The terms give User specific legal rights, and User may also have other rights which vary from jurisdiction to jurisdiction. The disclaimers, exclusions, and limitations of liability under the terms shall not apply to the extent prohibited by applicable law.

Indemnification (US Users)

The User agrees to defend, indemnify, and hold the Owner and its subsidiaries, affiliates, officers, directors, agents, co-branders, partners, suppliers, and employees harmless from and against any and all claims or demands, damages, obligations, losses, liabilities, costs, or debt, and expenses, including, but not limited to, legal fees and expenses, arising from: User's use of and access to the Service, including any data or content transmitted or received by User; User's violation of these terms, including, but not limited to, User's breach of any of the representations and warranties set forth in these terms; User's violation of any third-party rights, including, but not limited to, any right of privacy or intellectual property rights; User's violation of any statutory law, rule, or regulation; any content that is submitted from User's account, including third-party access with User's unique username, password, or other security measure, if applicable, including, but not limited to, misleading, false, or inaccurate information; User's wilful misconduct; or statutory provision by User or its affiliates, officers, directors, agents, co-branders, partners, suppliers, and employees to the extent allowed by applicable law.

13. Common Provisions

13.1 No Waiver

The Owner's failure to assert any right or provision under these Terms shall not constitute a waiver of any such right or provision. No waiver shall be considered a further or continuing waiver of such term or any other term.

13.2 Service Interruption

To ensure the best possible service level, the Owner reserves the right to interrupt the Service for maintenance, system updates, or any other changes, informing the Users appropriately.

Within the limits of law, the Owner may also decide to suspend or discontinue the Service altogether. If the Service is discontinued, the Owner will cooperate with Users to enable them to withdraw personal data or information and will respect Users' rights relating to continued product use and/or compensation, as provided for by applicable law.

Additionally, the Service might not be available due to reasons outside the Owner's reasonable control, such as "force majeure" events (infrastructural breakdowns or blackouts, etc.).

13.3 Service Reselling

Users may not reproduce, duplicate, copy, sell, resell, or exploit any portion of FriendMapp and of its Service without the Owner's express prior written permission, granted either directly or through a legitimate reselling program.

13.4 Privacy Policy

To learn more about the use of their personal data, Users may refer to the Privacy Policy of FriendMapp.

13.5 Intellectual Property Rights

Without prejudice to any more specific provision of these Terms, any intellectual property rights, such as copyrights, trademark rights, patent rights, and design rights related to FriendMapp are the exclusive property of the Owner or its licensors and are subject to the protection granted by applicable laws or international treaties relating to intellectual property.

All trademarks -- nominal or figurative -- and all other marks, trade names, service marks, word marks, illustrations, images, or logos appearing in connection with FriendMapp are, and remain, the exclusive property of the Owner or its licensors and are subject to the protection granted by applicable laws or international treaties related to intellectual property.

"FriendMapp", the FriendMapp logo, and "Your people. Your universe." are trademarks of TeapotSoftware. You may not use these marks without our prior written consent, except as necessary to refer to the App in a factual, non-misleading manner.

13.6 Third-Party Services

FriendMapp integrates with third-party services to provide its functionality. These include:

Neon -- PostgreSQL database hosting
Cloudflare Workers -- serverless API hosting
Cloudflare R2 -- file storage (photos, avatars, exports)
RevenueCat -- subscription and entitlement management
PostHog -- anonymous usage analytics and feature flags
Sentry -- crash and error reporting
Branch.io -- deep linking and referral attribution
Expo -- push notification delivery
Apple App Store and Google Play Store -- distribution, payment processing

Your use of these third-party services is subject to their respective terms of service and privacy policies. The Owner is not responsible for the practices, content, or availability of third-party services.

13.7 Changes to These Terms

The Owner reserves the right to amend or otherwise modify these Terms at any time. In such cases, the Owner will appropriately inform the User of these changes.

Such changes will only affect the relationship with the User from the date communicated to Users onwards.

The continued use of the Service will signify the User's acceptance of the revised Terms. If Users do not wish to be bound by the changes, they must stop using the Service and may terminate the Agreement.

The applicable previous version will govern the relationship prior to the User's acceptance. The User can obtain any previous version from the Owner.

If legally required, the Owner will notify Users in advance of when the modified Terms will take effect. For material changes, the Owner will provide at least 30 days' notice and may require Users to affirmatively accept the new Terms before continuing to use FriendMapp.

13.8 Assignment of Contract

The Owner reserves the right to transfer, assign, dispose of by novation, or subcontract any or all rights or obligations under these Terms, taking the User's legitimate interests into account. Provisions regarding changes of these Terms will apply accordingly.

Users may not assign or transfer their rights or obligations under these Terms in any way, without the written permission of the Owner.

13.9 Contacts

All communications relating to the use of FriendMapp must be sent using the contact information stated in this document.

13.10 Severability

Should any provision of these Terms be deemed or become invalid or unenforceable under applicable law, the invalidity or unenforceability of such provision shall not affect the validity of the remaining provisions, which shall remain in full force and effect.

US Users

Any such invalid or unenforceable provision will be interpreted, construed, and reformed to the extent reasonably required to render it valid, enforceable, and consistent with its original intent. These Terms constitute the entire Agreement between Users and the Owner with respect to the subject matter hereof, and supersede all other communications, including but not limited to all prior agreements, between the parties with respect to such subject matter. These Terms will be enforced to the fullest extent permitted by law.

EU Users

Should any provision of these Terms be or be deemed void, invalid, or unenforceable, the parties shall do their best to find, in an amicable way, an agreement on valid and enforceable provisions thereby substituting the void, invalid, or unenforceable parts. In case of failure to do so, the void, invalid, or unenforceable provisions shall be replaced by the applicable statutory provisions, if so permitted or stated under the applicable law.

Without prejudice to the above, the nullity, invalidity, or impossibility to enforce a particular provision of these Terms shall not nullify the entire Agreement, unless the severed provisions are essential to the Agreement, or of such importance that the parties would not have entered into the contract if they had known that the provision would not be valid, or in cases where the remaining provisions would translate into an unacceptable hardship on any of the parties.

13.11 Governing Law

These Terms are governed by the law of England and Wales, without regard to conflict of law principles.

Prevalence of National Law

However, regardless of the above, if the law of the country that the User is located in provides for higher applicable consumer protection standards, such higher standards shall prevail.

Exception for Consumers in Switzerland

If the User qualifies as a Consumer in Switzerland, Swiss law will apply.

Exception for Consumers in Brazil

If the User qualifies as a Consumer in Brazil and the product and/or service is commercialised in Brazil, Brazilian law will apply.

13.12 Venue of Jurisdiction

The exclusive competence to decide on any controversy resulting from or connected to these Terms lies with the courts of England and Wales.

Exception for Consumers in Europe

The above does not apply to any Users that qualify as European Consumers, nor to Consumers based in the United Kingdom, Switzerland, Norway, or Iceland.

Exception for Consumers in Brazil

The above does not apply to Users in Brazil that qualify as Consumers.

14. Dispute Resolution

14.1 Amicable Dispute Resolution

Users may bring any disputes to the Owner who will try to resolve them amicably.

While Users' right to take legal action shall always remain unaffected, in the event of any controversy regarding the use of FriendMapp or the Service, Users are kindly asked to contact the Owner at the contact details provided in this document.

The User may submit the complaint including a brief description and, if applicable, the details of the related order, purchase, or account, to the Owner's email address specified in this document.

The Owner will process the complaint without undue delay and within 2 days of receiving it.

14.2 Mediation

If the dispute cannot be resolved informally within 30 days, either party may propose mediation. Mediation shall be conducted by a mutually agreed mediator or, failing agreement, a mediator appointed by the Centre for Effective Dispute Resolution (CEDR) in London, United Kingdom. The costs of mediation shall be shared equally between the parties.

14.3 Litigation

If the dispute cannot be resolved through informal resolution or mediation, either party may pursue the matter in the courts of England and Wales, subject to Section 13.12.

14.4 Class Action Waiver

To the maximum extent permitted by applicable law, Users agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. If this provision is found to be unenforceable in the User's jurisdiction, it shall not apply to that User.

14.5 EU Online Dispute Resolution

For consumers in the European Union, the European Commission's Online Dispute Resolution platform is available at https://ec.europa.eu/consumers/odr/.

15. Definitions and Legal References

FriendMapp (or this Application)

The mobile application that enables the provision of the Service, available on iOS (16.0 and later) and Android (10 and later) platforms.

Agreement

Any legally binding or contractual relationship between the Owner and the User, governed by these Terms.

Brazilian (or Brazil)

Applies where a User, regardless of nationality, is in Brazil.

Business User

Any User that does not qualify as a Consumer.

Content

Any data, text, images, or other material that a User uploads, enters, or stores within FriendMapp, including but not limited to contact information, interaction logs, tags, connections, notes, and profile information.

Digital Product

Is a Product that consists of:

content produced and supplied in digital form; and/or
a service that allows for the creation, processing, storing, or accessing data in a digital form or the sharing or any other form of interaction with digital data uploaded or created by the User or any other user of FriendMapp.

European (or Europe)

Applies where a User, regardless of nationality, is in the EU.

Example Withdrawal Form

Addressed to:

TeapotSoftware
United Kingdom
teapotsoft@outlook.com

I/We hereby give notice that I/we withdraw from my/our contract of sale of the following goods/for the provision of the following service:

_____________________________________________ (insert a description of the goods/services that are subject to the respective withdrawal)

Ordered on: _____________________________________________
Received on: _____________________________________________
Name of consumer(s): _____________________________________________
Address of consumer(s): _____________________________________________
Date: _____________________________________________

(sign if this form is notified on paper)

Free Tier

The no-cost version of FriendMapp with limited features, as described in Section 7.

Owner (or We)

Indicates the natural person(s) or legal entity that provides FriendMapp and/or the Service to Users.

TeapotSoftware, United Kingdom -- teapotsoft@outlook.com

Premium

The paid subscription tier of FriendMapp, as described in Section 7.

Product

A good or service available through FriendMapp, such as digital subscriptions, digital files, software features, and any other types of products separately defined herein, such as Digital Products.

Service

The service provided by FriendMapp as described in these Terms and within FriendMapp.

Terms

All provisions applicable to the use of FriendMapp and/or the Service as described in this document, including any other related documents or agreements, and as updated from time to time.

United Kingdom (or UK)

Applies where a User, regardless of nationality, is in the United Kingdom.

User (or You)

Indicates any natural person or legal entity using FriendMapp.

Consumer

Consumer is any User qualifying as such under applicable law.

These Terms of Service are based on a template provided by iubenda and adapted for FriendMapp.

These Terms of Service are effective as of 25 February 2026.