Skip to content
← Back to Home

Terms of Service

Effective Date: 1 February 2026 | Last Updated: 1 February 2026

App Name: FriendMapp | Developer: TeapotSoftware | Contact: teapotsoft@outlook.com

1. Acceptance of Terms

By downloading, installing, accessing, or using FriendMapp ("the App"), you agree to be bound by these Terms of Service ("Terms"). These Terms constitute a legally binding agreement between you and TeapotSoftware ("we", "us", "our", or "Company").

If you do not agree to these Terms, you must not use the App. These Terms should be read in conjunction with our Privacy Policy and End User Licence Agreement, which are incorporated by reference.

2. Definitions

  • "App" means the FriendMapp mobile application, including all features, content, and updates, available on iOS (16.0+) and Android (10+).
  • "Content" means any data, text, images, or other material that you upload, enter, or store within the App.
  • "Premium" means the paid subscription tier of the App.
  • "Free Tier" means the no-cost version with limited features.
  • "Service" means the App and all associated services, including cloud data storage, push notifications, and subscription management.

3. Account Registration and Eligibility

You must be at least 13 years of age to use the App. In jurisdictions where the age of digital consent is higher (up to 16 in certain EEA countries), you must meet the applicable requirement or have parental or guardian consent.

To use the App, you must create an account using email/password, Apple Sign-In, or Google Sign-In. You agree to provide accurate information and to maintain the confidentiality of your login credentials. You are responsible for all activity under your account. Notify us immediately at teapotsoft@outlook.com if you become aware of any unauthorised access.

4. Description of the Service

FriendMapp is a personal relationship CRM designed for individuals. The App provides:

  • Contact management with extended metadata (names, phone numbers, emails, birthdays, nicknames, interests, notes, importance ratings, engagement tiers).
  • Interaction logging to track when and how you communicate with your contacts.
  • Smart and fixed reminders based on your preferred frequency or learned patterns.
  • Birthday reminders with configurable advance notification.
  • Visual relationship maps: Orbital View, Constellation View, Globe View, and Cluster View.
  • Tags, groups, and connections for organising your contacts.
  • Data export in JSON and CSV formats (Premium feature; free for GDPR requests).
  • Phone contact import from your device address book (manual, with explicit permission).
  • Push notifications for reminders, birthdays, and milestones (Premium feature).
  • Referral programme and gift features.
  • Multi-channel communication launch (WhatsApp, Telegram, SMS, phone, email).

The App is designed exclusively for personal use, not for commercial or business CRM purposes.

5. User Content and Data Ownership

You retain full ownership of all Content you create, upload, or store in the App. We do not claim any ownership rights over your Content. By using the App, you grant us a limited, non-exclusive, worldwide, royalty-free licence to store, process, transmit, and display your Content solely for the purpose of providing the Service. This licence is automatically revoked upon account deletion.

You may export your data at any time via Settings > Data > Export Data. For GDPR data portability requests, export is provided free of charge regardless of subscription tier.

6. Acceptable Use Policy

You agree to use the App only for its intended purpose. You shall not:

  • Use the App for mass marketing, spam, or commercial solicitation.
  • Reverse engineer, decompile, or disassemble the App.
  • Use automated scripts, bots, or crawlers to scrape or extract data.
  • Bypass security, access control, or subscription enforcement mechanisms.
  • Introduce viruses, malware, or disrupt the App's infrastructure.
  • Impersonate others or create accounts with false identities.
  • Abuse the referral programme (multiple accounts, self-referrals).
  • Access backend APIs directly without prior written authorisation.

7. Subscription Terms

Free Tier

The Free Tier includes: unlimited contacts (view-only beyond the reminder limit), up to 15 contacts with active reminders, Orbital View and Contacts List, manual interaction logging, multi-channel communication launch, basic tags and groups, birthday display (without push notifications), extended contact metadata, one-time phone contact import, and shareable friendship artifacts.

Premium Subscription

Premium includes everything in the Free Tier, plus: unlimited contacts with active reminders, push notification reminders, Constellation View, Globe View, and Cluster View, background contact re-sync, data export (CSV/JSON), custom constellation themes, full Friendship Wrapped reports, and priority support.

Pricing

  • Monthly: $2.99/month -- cancel anytime.
  • Annual: $19.99/year (~$1.67/month, 44% savings).
  • Lifetime: $79.99 one-time payment -- limited to the first 500 users at launch.

All prices are in USD and may vary by region. Payments are processed through the Apple App Store or Google Play Store. We do not directly collect or store your payment information.

Cancellation

You may cancel your subscription at any time through your device's app store. Upon cancellation, you retain Premium features until the end of your current billing period. Your data is preserved; no data is deleted upon cancellation.

8. Free Trial and Referral Programme

All new users receive a 14-day free trial of Premium features. No payment information is required. Each successful referral extends your trial by 7 days (up to 90 total trial days). Both you and your friend receive 1 free month of Premium upon a successful referral (up to 6 months of free Premium). Self-referrals are prohibited.

9. Intellectual Property

The App, including its design, source code, graphics, user interface, visual views, algorithms, branding ("FriendMapp", "Your people. Your universe."), icons, and documentation, is the intellectual property of TeapotSoftware, protected by copyright, trademark, and other intellectual property laws. You are granted a limited licence to use the App as described in the End User Licence Agreement.

10. Third-Party Services

The App integrates with: Neon (PostgreSQL database), Cloudflare Workers (API hosting), Cloudflare R2 (file storage), RevenueCat (subscription management), PostHog (analytics), Sentry (crash reporting), Branch.io (deep linking), Expo (push notifications), and the Apple App Store and Google Play Store (distribution and payments).

Your use of these third-party services is subject to their respective terms. We are not responsible for their practices, content, or availability.

11. Privacy

Your privacy is important to us. Our collection, use, and protection of your personal data is governed by our Privacy Policy. Key points:

  • We do not sell your data to third parties.
  • We do not read the content of your messages or calls.
  • Analytics tracking is opt-in and can be disabled at any time.
  • All data is protected by Row-Level Security at the database level.
  • You can export and delete your data at any time.

12. Disclaimers

THE APP IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TEAPOTSOFTWARE DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the App will be available at all times, uninterrupted, secure, or error-free. The App is a personal organisation tool and does not provide professional advice of any kind.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TEAPOTSOFTWARE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY. OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU HAVE PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM; OR (B) USD $50.00.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under applicable law, including the Consumer Rights Act 2015 (UK).

14. Indemnification

You agree to indemnify, defend, and hold harmless TeapotSoftware from and against any claims, liabilities, damages, losses, costs, and expenses arising out of your use of the App, violation of these Terms, or violation of any applicable law or third-party rights.

15. Termination

You may terminate your account at any time via Settings > Account > Delete Account (30-day grace period, then permanent deletion). We may suspend or terminate your account if you breach these Terms, if required by law, or if your account has been inactive for more than 24 months (with 30 days' notice).

16. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction. If you are a consumer, nothing in these Terms affects your statutory rights under the laws of your country of residence, including the Consumer Rights Act 2015 (UK).

17. Dispute Resolution

Before initiating formal proceedings, you agree to contact us at teapotsoft@outlook.com and attempt informal resolution for at least 30 days. If unresolved, either party may propose mediation (via CEDR in London) or pursue the matter in the courts of England and Wales. For EU consumers, the European Commission's Online Dispute Resolution platform is available at ec.europa.eu/consumers/odr.

18. General Provisions

These Terms, together with the Privacy Policy and End User Licence Agreement, constitute the entire agreement. If any provision is found to be invalid, the remaining provisions continue in full force and effect. Our failure to enforce any right shall not constitute a waiver. You may not assign these Terms without our written consent.

19. Changes to These Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via the App at least 30 days before taking effect. Your continued use after the effective date constitutes acceptance.

20. Contact Us

If you have any questions about these Terms, please contact us:

These Terms of Service are effective as of 1 February 2026.